Dr Michelle Shields

Dr Michelle Shields

Consultant/Facilitator/Coach, Canterbury

Michelle is an independent organisational development consultant. With over 30 years experience in industry and academia, she brings a unique blend of evidence-based applied learning to the organisations with which she works.

She has worked with numerous organisations in both New Zealand and around the world including most recently Canterbury Health Laboratories; Canterbury, Manukau and Waikato District Health Boards; Air New Zealand; Emirates Airlines; the Universities of Canterbury and Waikato; Ballance Agri-Nutrients; and AgResearch.

The work she has performed includes the design and delivery of leadership programmes; assessment and redesign of performance management systems; development of HR strategy; development of competency frameworks; implementation of HR information systems; 360o reviews and feedback; facilitation of shared purpose and vision; and design and delivery of workshops in change management, relational leadership, negotiation, courageous conversations, advocacy and influence, systems thinking, Appreciative Inquiry, high performing teams, coaching skills, customer satisfaction and Total Quality Management, prioritisation and delegation, Tipping Point, self-awareness, collaboration skills, and Belbin Team Roles.

Before taking up permanent residency in New Zealand in 2002, Michelle worked as an internal consultant with several North American companies including American Airlines, IBM, Nortel Networks and Bell Northern Research. She is a Chartered Member of the Human Resource Institute of New Zealand, and a New Zealand partner to Zenger Folkman’s Extraordinary Leadership development offerings.

Qualifications and Accreditations

  • Doctor of Philosophy (HRD Psychology)
  • Master of Science (Organisational Development and Behaviour)
  • Bachelor of Science (Arts Management)
  • Myers Briggs Type Indicator (MBTI)
  • Belbin Team Roles
  • CEB/SHL OPQ Personality and 360o
  • Change, Dialogue and Action
  • Extraordinary Leader 360 and Coaching
  • David Rock’s Results Coaching
  • Brava Trak Coaching

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ODI appealed to me as a training provider because of the breadth of experience, qualifications and knowledge of their presenters. Their management team ensured that they understood our needs before suggesting a solution, and their trainer was able to ensure a standard programme was tailored specific to the way we operate. Participants found the content to be well-structured, relevant and useful. We value a training provider that takes the time to understand our people in order to match them with appropriately qualified and experienced trainers.

Kimberley Leighton, Learning and Development Officer, New Plymouth District Council

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