Quicklinks
Stay Informed
Receive our monthly email newsletter.
Leadership and Managing Conflict
-
Masterclasses
- Adaptive Leadership: Thriving through Challenge
- An Agile Approach to Leading through Uncertainty
- Aspiring to Inspiring: Building on Core Strengths
- Board and Executive Relationship in a Time of Crisis
- Coaching for Wellbeing
- Communication Style for Online Engagement
- Courageous Conversations: In Person or Online
- Cut-through Emails that get Results
- Developing an Adaptable and Resilient Strategy
- Disrupting the Wellbeing Wave: Building Strength
- Emotional Self-control Skills in Challenging Times
- Employee Engagement
- Facilitation Skills for Leading Remote Teams
- Governance in a Time of Crisis
- Harnessing the Skill of Attention Management
- How To Make Your Virtual Team Hum
- Identifying the Power of Authentic Purpose
- Innovation - Not an Abstract Goal
- Leadership and Managing Conflict
- Leadership Techniques for Navigating Complexity
- Leading Emotionally Intelligent Teams
- Leading Projects
- Maintaining Optimism in the Face of Challenges
- Managing Change with a Growth Mindset
- Managing the Rhythm of Memorable Meetings
- Managing Workplace Bullying and Harassment
- Mind the Gap: Cross-Cultural Communication
- Negotiation and Client Relationships Online
- Organisational Culture Matters
- Risk Management: The Healthy Side of Paranoia
- Situational Leadership for Team Performance
- Strategy Without Hype, Fluff and Jargon
- Strengths-Based Leadership for Disrupted Teams
- Supporting Wellbeing for you and your Organisation
- The Art, Heart and Science of the Leader as Coach
- The Five Dysfunctions of a Team
- The Science of Stress and How to Manage It
- Tips for Leading a High Performing Team
- Understanding Human Psychology for Business
- Understanding Mental Illness for Senior Leaders
- Workshops
- Leadership Programmes
- Leadership Coaching
- Insights
Facilitator
Description
Someone needs to take responsibility for managing conflicts. Is it you? What helps you decide whether to sit back or to intervene in conflicts? What can you safely do and what should you not do? There is a wealth of experience in New Zealand of leading people well through conflict as well as managing conflicts poorly.
In this masterclass, we will compare our own experience with what theory and practical experience tells us will help lead people through conflict to more cooperative relationships. We’ll help you to look underneath the presenting conflict issues and to select practical approaches to support people moving out of conflict.
Learning Outcomes
Participation in this masterclass will help you to:
- assess the conflict and describe it in objective terms to staff in conflict
- recognise what responses are risky or unhelpful
- consider a number of actions that can help form your preferred interventions.
Content
- What the conflict might really be about as opposed to what people say
- Some actions, guidance and learning from past examples of leaders getting it wrong
- Applying the conflict management suggestions using a workplace conflict example
Target Audience
Business owners and people leaders