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Mind the Gap: Cross-Cultural Communication
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Masterclasses
- Adaptive Leadership: Thriving through Challenge
- An Agile Approach to Leading through Uncertainty
- Aspiring to Inspiring: Building on Core Strengths
- Board and Executive Relationship in a Time of Crisis
- Coaching for Wellbeing
- Communication Style for Online Engagement
- Courageous Conversations: In Person or Online
- Cut-through Emails that get Results
- Disrupting the Wellbeing Wave: Building Strength
- Emotional Self-control Skills in Challenging Times
- Employee Engagement
- Facilitation Skills for Leading Remote Teams
- Governance in a Time of Crisis
- Harnessing the Skill of Attention Management
- How To Make Your Virtual Team Hum
- Identifying the Power of Authentic Purpose
- Innovation - Not an Abstract Goal
- Leadership and Managing Conflict
- Leadership Techniques for Navigating Complexity
- Leading Emotionally Intelligent Teams
- Leading Projects
- Maintaining Optimism in the Face of Challenges
- Managing Change with a Growth Mindset
- Managing the Rhythm of Memorable Meetings
- Managing Workplace Bullying and Harassment
- Mind the Gap: Cross-Cultural Communication
- Negotiation and Client Relationships Online
- Organisational Culture Matters
- Risk Management: The Healthy Side of Paranoia
- Situational Leadership for Team Performance
- Strategy Without Hype, Fluff and Jargon
- Strengths-Based Leadership for Disrupted Teams
- Supporting Wellbeing for you and your Organisation
- The Art, Heart and Science of the Leader as Coach
- The Five Dysfunctions of a Team
- The Science of Stress and How to Manage It
- Tips for Leading a High Performing Team
- Understanding Human Psychology for Business
- Understanding Mental Illness for Senior Leaders
- Workshops
- Leadership Programmes
- Leadership Coaching
Facilitator
Description
This masterclass will provide you with the knowledge, understanding and cross-cultural communication skills that will enhance relationships with people from different cultural backgrounds.
Cross-cultural competency is no longer a ‘nice to have’ but a ‘must have’ in an increasingly diverse society. We are dependent on a global workforce, a global customer base and the ability to navigate a complex maze of multicultural situations. Situations that if not handled well can lead to workforce turnover, lost customers, bad publicity and more.
Starting with covering the range of multicultural issues we encounter in our daily lives, we’ll take a tour through common cultural communication issues we encounter. We will cross compare Kiwi cultural dimensions to other cultures. You will take away learnings, skills and tips to more effectively engage with someone from a different cultural background.
Learning Outcomes
Participation in this masterclass will help you to:
- understand the multicultural issues that we experience in work and personal life
- identify ways you can bridge cultural differences, recognising differences as assets rather than obstacles to navigate
- identify resources you can tap into when you are engaging with someone from a different culture – that cultural etiquette stuff!
Content
- Multicultural issues in the workplace
- Verbal and non-verbal dimensions of communication
- What is High vs Low Context communication?
- Hofstede’s 6 Dimensions of cross-cultural communication
- Do’s and don’ts when engaging with someone from a different culture
Target Audience
Business owners, people leaders and employees