Trish Hazlett


Like it or not, all teams are potentially dysfunctional. This is inevitable because they are made up of fallible, imperfect human beings. In most teams, politics and confusion are more the rule than the exception. 

Striving to create a functional, cohesive team is one of the few remaining competitive advantages available to any organisation looking for a powerful point of differentiation. 

For any team to consistently accomplish the results that it sets out to achieve, it must overcome these dysfunctions. 

This masterclass, based on the work of Patrick Lencioni’s Five Dysfunctions of a Team, outlines the concepts of each of the dysfunctions and gives examples of the types of behaviours that are seen in organisations that limit teams from reaching their full potential, and outlines some tips or strategies that can be used to overcome the five dysfunctions. 

This masterclass is designed for leaders of teams wanting to develop their leadership skills and members of executive teams who want to role model functional team behaviour and create a productive and cohesive leadership team. 

Learning Outcomes

Participation in this masterclass will help you to: 

  • become familiar with the key components of the Five Dysfunctions model
  • understand the expectations for a cohesive team based on the Five Dysfunction of a Team model
  • identify potential behaviours in your team that prevent cohesiveness
  • use some tips or strategies that can be used to overcome the five dysfunctions.


  • Overview of the Five Dysfunctions and how they link together
    • Dysfunction 1: Absence of Trust
    • Dysfunction 2: Fear of Conflict
    • Dysfunction 3: Lack of Commitment
    • Dysfunction 4: Avoidance of Accountability
    • Dysfunction 5: Inattention to Results
  • Understanding behaviours that contribute to the Five dysfunctions
  • Tips or strategies that can be used to overcome the Five dysfunctions

Target Audience

Business owners and people leaders

Contact Us

0508 ODI ODI  (0508 634 634)
03 943 2373


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