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Many employers become easily frustrated when staff don’t follow instructions or do the opposite of what they are told. Over the last 120 years, psychologists have started to understand why human beings do ‘stupid’ and often baffling things in the workplace.
With the new science, we have discovered effective ways to prevent many common frustrations employers experience. When employers understand how people work, they can change their systems to get the best out of their staff.
This masterclass will help you to understand why people behave the way they do and how you can change frustrating behaviour.
Your participation in this masterclass will help you to understand:
Business owners and leaders