Facilitator

Michael Hempseed

Description

Many employers become easily frustrated when staff don’t follow instructions or do the opposite of what they are told. Over the last 120 years, psychologists have started to understand why human beings do ‘stupid’ and often baffling things in the workplace.

With the new science, we have discovered effective ways to prevent many common frustrations employers experience. When employers understand how people work, they can change their systems to get the best out of their staff.

This masterclass will help you to understand why people behave the way they do and how you can change frustrating behaviour. 

Learning Outcomes

Your participation in this masterclass will help you to understand:

  • why people just forget crucial information
  • why people ‘choke’ or fail to perform under pressure in the workplace
  • why more workplace accidents and heart attacks happen on a Monday
  • how a company could lose millions of dollars without anyone noticing
  • why people struggle to do simple tasks, such as complete a job sheet
  • why rewards often demotivate people
  • when human beings perform really well and when they perform really badly.

Content

  • The science of human behaviour; what we are good at and what we are not
  • Scientific studies which explain why staff often do the opposite of what leaders tell them
  • Tools and strategies to get the behaviour you want

Target Audience

Business owners and leaders

Contact Us

0508 ODI ODI  (0508 634 634)
03 943 2373

info@odi.org.nz

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