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Relentless curiosity, deriving energy from change, supporting people to do their best work. These were the hallmarks of Ross’s own business leadership, so it was a natural progression for him into supporting individuals and organisations looking for a different future.
Ross counts himself as having been lucky to have worked for over 30 years in a number of different industries across Australasia, including health, utilities, IT, retail and manufacturing. It taught him to believe that timing has a great deal to do with any given approach being successful. That means there is always something new to learn but also points to the ‘right answer’ being contextual; that being a good, let alone great, leader requires different behaviours in different contexts plus the need to thrive in ambiguity.
That is a big ask for a leader to do alone. Ross sees his role as being to help bring out the best self of the individual being coached; to help them identify and leverage their strengths, to clarify purpose and direction, to look deep within to challenge. The coaching relationship is unique. It provides space to be vulnerable, to be uncertain, to lack clarity, all safely and in confidence.