In general discussion we take the opportunity to raise the profiles of one another and also potentially suggest those of other colleagues we deal with so we may better communicate with them.

As a manager I am better able to understand what drives my different reports. This enables me to approach each one in a different way which ideally best suits their personality type.

I've worked around some of the personality traits of my colleagues and am more cognisant of these when interacting with them. I've also thought about how I can better interact with others.

Course participants

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