Michelle Shields


The evidence for manager-led coaching effectiveness suggests that many managers are not necessarily good coaches. Research by Jack Zenger and Kathleen Stinnett found that over 50% of employees turn to someone besides their boss for help with work dilemmas.

This workshop looks at the business case for coaching and its impact on performance – for both the team member and the coach.

As part of the workshop, the group will identify the ways that coaching differs from other development methods such as training and mentoring.  You will have opportunities to work through a typical coaching conversation including positioning the conversation, applying the iGROW model in ‘dilemma’ coaching, and creating specific goals for action.

Learning Outcomes

Participation in this workshop will enable you to:


We’ve worked with ODI over the last few years to deliver a range of tailored in-house courses for our businesses, ranging from Effective Communication through to Technical Report Writing. The quality and professionalism of the facilitators as well as their responsiveness to queries makes them a perfect development partner for our consulting businesses.

Kate Singleton, Manager People and Culture, Net Ltd

Want to know more about this workshop? Let's chat

  • You'll tell us about your business, your specific needs and the business results you hope to achieve.
  • We'll talk about how we can tailor this workshop content to meet your needs.
  • You can tell us about the delivery mode that will best suit your people.
  • We'll explain how we'll support your people to turn their learning into action.

So let's organise a chat. We just need a few details and we'll be in touch.