Dr Michelle Shields

Dr Michelle Shields

Consultant/Facilitator/Coach, Canterbury

Michelle is an independent organisational development consultant. With over 30 years experience in industry and academia, she brings a unique blend of evidence-based applied learning to the organisations with which she works.

She has worked with numerous organisations in both New Zealand and around the world including most recently Canterbury Health Laboratories; Canterbury, Manukau and Waikato District Health Boards; Air New Zealand; Emirates Airlines; the Universities of Canterbury and Waikato; Ballance Agri-Nutrients; and AgResearch.

The work she has performed includes the design and delivery of leadership programmes; assessment and redesign of performance management systems; development of HR strategy; development of competency frameworks; implementation of HR information systems; 360o reviews and feedback; facilitation of shared purpose and vision; and design and delivery of workshops in change management, relational leadership, negotiation, courageous conversations, advocacy and influence, systems thinking, Appreciative Inquiry, high performing teams, coaching skills, customer satisfaction and Total Quality Management, prioritisation and delegation, Tipping Point, self-awareness, collaboration skills, and Belbin Team Roles.

Before taking up permanent residency in New Zealand in 2002, Michelle worked as an internal consultant with several North American companies including American Airlines, IBM, Nortel Networks and Bell Northern Research. She is a Chartered Member of the Human Resource Institute of New Zealand, and a New Zealand partner to Zenger Folkman’s Extraordinary Leadership development offerings.

Qualifications and Accreditations

  • Doctor of Philosophy (HRD Psychology)
  • Master of Science (Organisational Development and Behaviour)
  • Bachelor of Science (Arts Management)
  • Myers Briggs Type Indicator (MBTI)
  • Belbin Team Roles
  • CEB/SHL OPQ Personality and 360o
  • Change, Dialogue and Action
  • Extraordinary Leader 360 and Coaching
  • David Rock’s Results Coaching
  • Brava Trak Coaching

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I really enjoyed Alison's coaching style - warm and connected but still challenging and accountability-driven. I have implemented tools and ideas discussed based on my profile tests. I have some techniques I can now utilise quickly and effectively when in workplace situations that might produce a strong emotional response, so that I can self-regulate at speed and communicate effectively.

Karin is a really fantastic coach. I really enjoyed her toolkit and ideas for moving me forward. She was able to challenge my thinking and it was good to get a second opinion on things. Loved the Strengths conversation and to have that lens in place to practically move forward in my leadership journey.

It went really well. I appreciated the empathy given. I really, really enjoyed Kathryn being able to read me so well, it was awesome to have that feedback about myself. I now do not have to go back and have a second discussion in order to rectify what I have agreed to that I didn't actually want to agree to in the first place!


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