Our organisation improvement services help your leaders make your people more effective and your organisation perform better - improving outcomes for all stakeholders.

Purpose, Vision and Strategy

Working with your senior leaders to facilitate the development, communication and implementation of organisational purpose, vision and strategy so everyone has a shared sense of why you exist, where you’re headed, and how you’re going to get there.

Values and Behaviours

Using a co-creation process with your people to develop, communicate and implement a set of values that declare the principles, beliefs and ideals that are important to your organisation; with related behaviours that depict how employees will behave in order to bring the values to life.

Competency Framework

Facilitating the development, communication and implementation of a competency framework that sets out and defines the behaviours and skills required by individuals for them to be effective in their job; useful also in recruitment, performance management and when making training decisions.

Performance Management Process

Reviewing your existing performance management process or working alongside you to develop a new process that includes your values, behaviours and skills, and that enables regular coach-like conversations between leaders and their direct reports.

Engagement Surveys

Managing engagement surveys so you have insights into how well connected your people are to the organisation and then providing targeted interventions that change organisation culture and workplace climates.

Training Needs Analysis

Working with you to identify training needs and advising on appropriate solutions that will provide the best outcomes.


Providing a range of diagnostics and follow-up support to help people to develop self-awareness of existing strengths and capability, as well as identifying individual and aggregate development opportunities, eg 360o reviews, MBTI, Belbin Team Roles, DiSC, CliftonStrengths.


Evaluating your current learning initiatives, using our Kirkpatrick evaluation methodology, and reporting to you on the effectiveness of your own internal initiatives and those of your outside providers.

Talk to us about how we can work with you to improve your organisation.

I invited ODI into Napier City Council for Culture and Engagement surveying following a previous experience with them.  Through their consultant, Teresa Callow, they met every aspect of what was needed and worked collaboratively with NCC people throughout the design, administration and reporting phases of the project.  I am impressed with how Teresa supported me and the organisation in communicating the survey results back into NCC. I’d be more than happy to engage them again. They really are fantastic to work with!

Keith Marshall, Interim Chief Executive, Napier City Council

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