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Relationships

(whanaungatanga)

We treat people at face value; listening and accepting who they are and where they’re at.

We have down-to-earth conversations to build trust.

We develop strong relationships that endure.

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Knowledge

(mātaraunga)

We respect and draw on the knowledge and experiences of our clients and their people.

We continually seek new knowledge so we can deliver best-in-class solutions for our clients.

We welcome thoughtful challenge; always open to new perspectives.

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Collaboration

(mahi tahi)

We seek out and bring others to the table where they add strength to us.

We facilitate collaboration amongst our team and with our clients.

We welcome input and suggestions about how we can do better.

We engaged ODI for culture and engagement surveying. They met every aspect of what was needed and worked collaboratively with NCC people throughout all phases of the project. I am impressed with how they supported me and the organisation. I’d be more than happy to engage them again. They really are fantastic to work with!

Keith Marshall, Interim Chief Executive, Napier City Council