Carolyn Bates

Carolyn Bates

Facilitator/Coach, Canterbury

As a freelance Learning and Development Specialist, Carolyn is an expert in helping individuals, teams and organisations to identify and deliver bespoke, pragmatic learning and development solutions. From needs analysis, to facilitation and training design, she has a wealth of L&D expertise, coupled with leadership experience and generalist HR experience. 

With a background leading teams and over 20 years in HR in both the public and private sectors, Carolyn is well positioned to create solutions for a range of needs across all levels and industries. In particular she has a passion for helping to build leadership capability and skills; from developing staff into their first leadership roles, building leadership competence for those who are new to leadership, and supporting experienced leaders with the next phase of their leadership journey.

Her clients include organisations in retail, tourism, farming, local government, construction and property.

Qualifications and Accreditations

  • Bachelor of Science (Psychology)
  • Post Graduate Diploma in Business and Administration (Human Resources) with Distinction
  • Certificate in Adult Education (Level 5)
  • Kirkpatrick Certified Professional - Bronze
  • SHL psychometric tools
  • Myers-Briggs Type Indicator
  • Strong Interest Inventory (career planning)
  • EQ-i 2.0 Emotional Intelligence Assessment for Leadership

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ODI appealed to me as a training provider because of the breadth of experience, qualifications and knowledge of their presenters. Their management team ensured that they understood our needs before suggesting a solution, and their trainer was able to ensure a standard programme was tailored specific to the way we operate. Participants found the content to be well-structured, relevant and useful. We value a training provider that takes the time to understand our people in order to match them with appropriately qualified and experienced trainers.

Kimberley Leighton, Learning and Development Officer, New Plymouth District Council

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