The learnings gave me a massive amount of confidence to hold 'Courageous Conversations'. Also the discussions throughout the day regarding competency matrix and the importance of getting this right was extremely beneficial. Linzi is an excellent facilitator.
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It gave me confidence to challenge myself in how I seek information from people I deal with in business and specifically the use of body language and how it influences the words spoken. Also created a plan of how to have that courageous conversation and get the desired outcome.

(Course participants)

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