I'm applying focus time to recognise and prepare where coaching conversations can add value. I've also changed some of the questioning approaches I use when in conversations.
I talk more with staff about what they want to achieve. I've changed my approach when working with the team to give them more say in what they do, instead of me telling them what to do. I listen to and guide them when required.
I make a conscious effort every time I have a conversation with my team to use this new coaching method. I let them know what I am doing so they understand if the conversation appears different from usual.