Keith Marshall, Interim Chief Executive, Napier City CouncilI invited ODI into Napier City Council for Culture and Engagement surveying following a previous experience with them. Through their consultant, Teresa Callow, they met every aspect of what was needed and worked collaboratively with NCC people throughout the design, administration and reporting phases of the project. I am impressed with how Teresa supported me and the organisation in communicating the survey results back into NCC. I’d be more than happy to engage them again. They really are fantastic to work with!