Ross Denton


If working virtually is new for you - or you just want to optimise the performance of your existing virtual team - this workshop uses a behavioural lens to identify better ways of working together. You will be equipped to help each of your team members to understand themselves and their work preferences and be able to communicate those effectively to the rest of the team.

Working as a virtual team requires different thinking about how you interact and communicate. Most of our communication cues are picked up through body language and the tone and pitch of our voice. This is great when we’re co-located – but what do we do when we’re working virtually?

In this masterclass we’ll look at different communication styles, and scripts for discussing what works for individual team members to then agree on various approaches that work for all.

Our different personalities anchor our workplace behaviour. We’ll look at a general behavioural model to examine different personality styles and talk about the personality mix within the team and what that means for how you work. Additional tools are provided for you to take back to your teams.

We’ll provide you with some tips to help make your team hum by examining the interactions and norms you need to work most effectively together.

Learning Outcomes

Participation in this workshop will enable you to:

  • recognise individual working preferences and how they aggregate to create a cohesive whole
  • develop an appreciation of the team’s different working styles
  • use tools to maintain and apply this knowledge.


  • Reflection on previous teamwork
  • What makes effective communication
  • Different personalities and the impact on workplace behaviour
  • Ideal behavioural norms for our team
  • Commitment

We’ve worked with ODI over the last few years to deliver a range of tailored in-house courses for our businesses, ranging from Effective Communication through to Technical Report Writing. The quality and professionalism of the facilitators as well as their responsiveness to queries makes them a perfect development partner for our consulting businesses.

Kate Singleton, Manager People and Culture, Net Ltd

Want to know more about this workshop? Let's chat

  • You'll tell us about your business, your specific needs and the business results you hope to achieve.
  • We'll talk about how we can tailor this workshop content to meet your needs.
  • You can tell us about the delivery mode that will best suit your people.
  • We'll explain how we'll support your people to turn their learning into action.

So let's organise a chat. We just need a few details and we'll be in touch.