Desirée Williamson


Professions are built upon the transmission of wisdom, guidance and expertise from senior, experienced practitioners who guide and mentor less experienced colleagues. In an environment with increasing demands on professionals, a successful mentoring culture accrues great benefits for the individual mentees and mentors, the organisation and the profession itself.

This workshop explores the skills required by mentors to build a mentoring culture that supports and guides less experienced colleagues. In addition, it explores the practical skills that assist mentees to achieve their goals and become well-rounded professionals.

Learning Outcomes

By the end of this workshop, you will be able to:

  • recognise the benefits of building an effective mentoring culture and its impact on your organisation and your profession
  • use key communication concepts that support a successful mentoring culture - self-awareness, communication styles, skilled listening, questioning, feedback, culture, conflict and emotional intelligence
  • recognise the roles of the mentor and the mentee
  • manage the mentoring relationship and process


  • What is mentoring?
  • Characteristics of a good mentor
  • Roles of the mentor and mentee
  • Empathy and emotional intelligence
  • The vital skill of listening
  • What is a question?
  • Closing the loop – feedback - the STAR approach
  • How to receive feedback
  • Establishing a good mentoring relationship
  • The GROW coaching model
  • The mentoring agreement - mentor's schedule, planner
  • Mentee’s reflective learning journal


  • "Awesome! I'm excited."
  • "Authoritative and confident presentation, kept the session moving at a good pace."
  • "Helped unravel and recognise mechanics and value of being involved."
  • "Really enjoyed it, was motivating."

Contact Us

0508 ODI ODI  (0508 634 634)
03 943 2373


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