Desirée Williamson


Professions are built upon the transmission of wisdom, guidance and expertise from senior, experienced practitioners who guide and mentor less experienced colleagues. In an environment with increasing demands on professionals, a successful mentoring culture accrues great benefits for the individual mentees and mentors, the organisation and the profession itself.

This workshop explores the skills required by mentors to build a mentoring culture that supports and guides less experienced colleagues. In addition, it explores the practical skills that assist mentees to achieve their goals and become well-rounded professionals.

Learning Outcomes

Participation in this workshop will enable you to:

  • recognise the benefits of building an effective mentoring culture and its impact on your organisation and your profession
  • use key communication concepts that support a successful mentoring culture - self-awareness, communication styles, skilled listening, questioning, feedback, culture, conflict and emotional intelligence
  • recognise the roles of the mentor and the mentee
  • manage the mentoring relationship and process


  • What is mentoring?
  • Characteristics of a good mentor
  • Roles of the mentor and mentee
  • Empathy and emotional intelligence
  • The vital skill of listening
  • What is a question?
  • Closing the loop – feedback - the STAR approach
  • How to receive feedback
  • Establishing a good mentoring relationship
  • The GROW coaching model
  • The mentoring agreement - mentor's schedule, planner
  • Mentee’s reflective learning journal

Awesome! I'm excited.

Authoritative and confident presentation, kept the session moving at a good pace.

Helped unravel and recognise mechanics and value of being involved.

Want to know more about this workshop? Let's chat.

  • You'll tell us about your business, your specific needs and the business results you hope to achieve.
  • We'll talk about how we can tailor this workshop content to meet your needs.
  • You can tell us about the delivery mode that will best suit your people.
  • We'll explain how we'll support your people to turn their learning into action.

So let's organise a chat. We just need a few details and we'll be in touch.