Professions are built upon the transmission of wisdom, guidance and expertise from senior, experienced practitioners who guide and mentor less experienced colleagues. In an environment with increasing demands on professionals, a successful mentoring culture accrues great benefits for the individual mentees and mentors, the organisation and the profession itself.
This workshop explores the skills required by mentors to build a mentoring culture that supports and guides less experienced colleagues. In addition, it explores the practical skills that assist mentees to achieve their goals and become well-rounded professionals.
By the end of this workshop, you will be able to:
- recognise the benefits of building an effective mentoring culture and its impact on your organisation and your profession
- use key communication concepts that support a successful mentoring culture - self-awareness, communication styles, skilled listening, questioning, feedback, culture, conflict and emotional intelligence
- recognise the roles of the mentor and the mentee
- manage the mentoring relationship and process
- What is mentoring?
- Characteristics of a good mentor
- Roles of the mentor and mentee
- Empathy and emotional intelligence
- The vital skill of listening
- What is a question?
- Closing the loop – feedback - the STAR approach
- How to receive feedback
- Establishing a good mentoring relationship
- The GROW coaching model
- The mentoring agreement - mentor's schedule, planner
- Mentee’s reflective learning journal