Kathryn Jackson


Conversations about career aspirations can often get lost in performance reviews, appraisals or feedback discussions … and yet they have the potential to significantly influence the engagement of your team.

In this highly practical and interactive workshop, Kathryn Jackson will outline approaches and strategies to have better career related conversations at work, and support you in personalising your approach to your business.

It’s a conversation that often strikes dread in the heart of leaders; how do I encourage and support my team when I cannot guarantee their career success? What if they want to leave? How do I manage their hopes and aspirations with the needs of the business too? 

It’s also a conversation that has been proven by engagement research to have one of the biggest influences on whether an employee really wants to work with you. Put simply, if a member of your team doesn’t feel like you are supporting their development, they will quickly look elsewhere for somebody who does. 

Explore some of the latest research about how to become an irresistible leader; one who easily has career enhancing conversations with their team and who effortlessly supports their development. Practise real conversations that you will have at work, and develop your skills at creating questions.

Overall, you will learn how to have conversations that turn career progression from a waiting game ("when somebody leaves I can move into the job of my dreams") into something entirely more action focussed.

Learning Outcomes

Participation in this workshop will enable you to:

  • demonstrate an understanding of how employee engagement leads to greater business success and how career conversations contribute to this
  • recognise the difference between a career conversation and a feedback discussion
  • use conversations at different stages of the employee lifecycle
  • design career coaching questions
  • use the GROW and GRID frameworks
  • handle tricky questions
  • create career goals and a career mission
  • explore how mentoring and career coaching can work together
  • understand shortcuts to networking success
  • recognise what drives career resilience.


The Impact:

  • Manager-led career discussions vs employee-led discussions
  • Outcomes for career conversation vs feedback discussion
  • Identifying opportunities for career related discussions

The Discussion:

  • A framework for manager-led career discussions
  • Talents, motivators and values
  • Mentoring and networking tips
  • Career resilience

The Application:

  • Exploring the impact – looking for signs that the conversations are making a difference
  • Handling obstacles and tricky questions
  • Building into business processes and systems

We’ve worked with ODI over the last few years to deliver a range of tailored in-house courses for our businesses, ranging from Effective Communication through to Technical Report Writing. The quality and professionalism of the facilitators as well as their responsiveness to queries makes them a perfect development partner for our consulting businesses.

Kate Singleton, Manager People and Culture, Net Ltd

Want to know more about this workshop? Let's chat

  • You'll tell us about your business, your specific needs and the business results you hope to achieve.
  • We'll talk about how we can tailor this workshop content to meet your needs.
  • You can tell us about the delivery mode that will best suit your people.
  • We'll explain how we'll support your people to turn their learning into action.

So let's organise a chat. We just need a few details and we'll be in touch.