Desirée Williamson


Do you lack confidence in your writing skills? Do you feel frustrated, embarrassed and unsure about the grammar, punctuation and construction of your workplace writing?

Today’s professionals not only need to be competent in their chosen fields, they also need to be competent writers. As technology has advanced, writing skills have declined, leaving competent writers as an élite, minority group.

This workshop provides a practical introduction to the essentials of business writing and is designed for people who may not have had the opportunity to learn or to practise formal writing conventions. It examines the foundations of excellent writing and provides guidance on sound sentence construction that employs accurate grammar, punctuation and spelling. The workshop has an emphasis on writing for the reader in a succinct manner, using plain English.

The workshop is designed to be practical, interactive and stimulating. In order to maximise the effectiveness of the training, we ask you to bring non-commercially sensitive samples of your workplace writing and a laptop to practise new writing skills in the workshop.

Learning Outcomes

Participation in this workshop will enable you to:

  • understand the key components of the business writing process
  • recognise the importance of effective sentence and paragraph construction
  • recognise common grammatical errors in business writing including pronouns; apostrophes; commas, semi-colons and colons; ‘that’ and ‘which’; ‘who’ and ‘whom’; parallel structure
  • convey complex and technical information in plain English
  • write emails that achieve their purpose
  • use self-editing and proofreading techniques to improve accuracy.


  • Sentence and paragraph construction
  • Business writing grammar, punctuation and spelling
  • Appropriate writing conventions
  • Structure and information order of business documents
  • Email structure, layout and writing conventions
  • Editing and proofreading

Excellent course with plenty of content that can be applied in the work environment.

Was very helpful, will take a lot from this course and use it on a daily basis.

Really enjoyed content, discussions and information. These will be extremely useful.

Want to know more about this workshop? Let's chat.

  • You'll tell us about your business, your specific needs and the business results you hope to achieve.
  • We'll talk about how we can tailor this workshop content to meet your needs.
  • You can tell us about the delivery mode that will best suit your people.
  • We'll explain how we'll support your people to turn their learning into action.

So let's organise a chat. We just need a few details and we'll be in touch.