Desirée Williamson


The contemporary workplace requires all staff to have, as a priority, excellent written communication with internal and external stakeholders, because every message you send creates a perception. The ability to write reports and proposals so that you achieve your communication objectives is a skill that enhances your professional credibility, and benefits the whole organisation.

This workshop provides you with key report and proposal writing skills which will enable you to write audience-centred documents that include the right amount of detail, express information in a clear and coherent manner, and allow informed decision-making to occur.

The workshop is designed to be practical, interactive and stimulating. In order to maximise the effectiveness of the training, we ask you to bring non-commercially sensitive samples of your workplace writing and a laptop to practise new writing skills in the workshop.

Learning Outcomes

Participation in this workshop will enable you to:

  • demonstrate an understanding of the key components of the business writing process including audience analysis and information order
  • recognise how to connect with your target audience
  • write component parts of reports, proposals and business cases
  • convey complex and/or technical ideas and information in appropriate language and format
  • classify information, and structure and present your information to achieve your communication purpose
  • use the appropriate writing style and conventions to express your ideas and acknowledge cited references using APA style
  • use self-editing and proofreading techniques to improve accuracy
  • evaluate samples of your own workplace writing and that of others, to gain confidence in the preparation and writing of these documents, and give relevant peer-review comments.


  • Understanding audience analysis and target your message appropriately
  • Planning and writing workplace documents including reports, business cases, proposals and covering letters
  • Integrating primary data and secondary sources logically, accurately and persuasively
  • Use of a clear, logical structure that achieves coherence and internal cohesion
  • Using a reader-friendly writing style which is clear and correct, and meets the needs of the audience
  • Applying appropriate writing conventions and referencing styles
  • Editing your report and peer-review techniques

Very useful course run under trying conditions (post-earthquake).

This has been very useful, a lot of useful ideas to work on. There will be more thought by me as I try to include these in my work.

Thanks very much. I appreciate your professional approach.

Want to know more about this workshop? Let's chat.

  • You'll tell us about your business, your specific needs and the business results you hope to achieve.
  • We'll talk about how we can tailor this workshop content to meet your needs.
  • You can tell us about the delivery mode that will best suit your people.
  • We'll explain how we'll support your people to turn their learning into action.

So let's organise a chat. We just need a few details and we'll be in touch.