We live in an increasingly complex world dealing with a broad spectrum of crises arising from both natural and man-made causes. Resilient organisations are those that are able to survive and thrive in this world of uncertainty. Resilient organisations have strong leadership and a staff-centric ethos, they nurture strong relationships; and focus on being ready for the unexpected.
Resilience integrates the concepts of risk management, crisis management, business continuity planning, and organisational leadership and learning to provide a platform for developing more robust and agile organisations.
This workshop challenges and builds on traditional approaches to risk management and proposes a new philosophy that embraces uncertainty and risks that we cannot foresee or do not have the resources to avoid or eliminate. We will start with the principles of risk management, and traditional risk treatment approaches, and then explore more adaptive approaches to risk management and preparedness for disruption – be it a sudden onset crisis or a slow creep change.
The principles in this workshop are essential for the Board, the Executive and any teams who manage risk day to day, be it operational or strategic risk.
By the end of this workshop, you will be able to:
- identify the risk landscape and the types of risk (known and unknown) you may have to manage
- recognise the relationship between risk and resilience
- use the tools available for managing residual risk
- prepare your organisation for unknown unknowns or black swan events.
- Introduction to organisational resilience
- The risks landscape – the known unknowns and the unknown unknowns
- Brief review of risk management principles (ISO31000)
- Risk context and risk tolerance
- Risk treatment methods (avoid, transfer, mitigate)
- Managing residual risk (crisis management and business continuity planning)
- Building adaptive capacity
- Building resilience into business practices (eg strategy, decision-making techniques, policy design)