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Communication Style for Online Engagement
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Masterclasses
- Adaptive Leadership: Thriving through Challenge
- An Agile Approach to Leading through Uncertainty
- Aspiring to Inspiring: Building on Core Strengths
- Board and Executive Relationship in a Time of Crisis
- Coaching for Wellbeing
- Communication Style for Online Engagement
- Courageous Conversations: In Person or Online
- Cut-through Emails that get Results
- Disrupting the Wellbeing Wave: Building Strength
- Emotional Self-control Skills in Challenging Times
- Employee Engagement
- Facilitation Skills for Leading Remote Teams
- Governance in a Time of Crisis
- Harnessing the Skill of Attention Management
- How To Make Your Virtual Team Hum
- Identifying the Power of Authentic Purpose
- Innovation - Not an Abstract Goal
- Leadership and Managing Conflict
- Leadership Techniques for Navigating Complexity
- Leading Emotionally Intelligent Teams
- Leading Projects
- Maintaining Optimism in the Face of Challenges
- Managing Change with a Growth Mindset
- Managing the Rhythm of Memorable Meetings
- Managing Workplace Bullying and Harassment
- Mind the Gap: Cross-Cultural Communication
- Negotiation and Client Relationships Online
- Organisational Culture Matters
- Risk Management: The Healthy Side of Paranoia
- Situational Leadership for Team Performance
- Strategy Without Hype, Fluff and Jargon
- Strengths-Based Leadership for Disrupted Teams
- Supporting Wellbeing for you and your Organisation
- The Art, Heart and Science of the Leader as Coach
- The Five Dysfunctions of a Team
- The Science of Stress and How to Manage It
- Tips for Leading a High Performing Team
- Understanding Human Psychology for Business
- Understanding Mental Illness for Senior Leaders
- Workshops
- Leadership Programmes
- Leadership Coaching
Facilitator
Description
Videoconferencing is the new norm and it’s fulfilling an important role in allowing us to connect while we work remotely. However, it is not the same as being face-to-face with our clients, colleagues and team.
This interactive masterclass will help you to build self-awareness of your predominant communication style and then adapt your style to achieve greater engagement as you interact online with your team, colleagues and clients.
You will learn how to be more strategic about your non-verbal, listening, questioning and paraphrasing skills. In addition, it will highlight the need to target messages and get honest feedback to ensure you achieve mutual purpose and manage any conflict productively.
Remember … it’s not about you, it’s about them!
Learning Outcomes
Participation in this masterclass will help you to:
- build self-awareness of your predominant communication style and, as a result, adapt your messages to the needs of your clients, colleagues and teams
- understand what others’ may need from your interactions via digital platforms like Zoom, Skype, etc
- hone your interpersonal skills to elicit and respond to messages so you achieve shared understanding.
Content
- The four communication styles: the positives and challenges of each
- Adjusting your style to the needs of others
- Interpersonal, listening, questioning and feedback
- The impact of the non-verbal over a digital platform
Target Audience
Business owners, leaders, and anyone needing to communicate with others remotely