I found this workshop very useful and informative and came away with some good ideas on how to proceed with performance conversations. I really liked Carolyn as a facilitator. With her background in HR, it was very interesting to hear and learn from her experiences and she made the course interesting and fun.

I have been delegating more and letting things go, putting more trust in my team to perform tasks and they in turn are feeling much more confident and empowered. I have also been recognising positive values behaviours in my team and in the wider department, and speaking up when behaviours are not in line with our values.

(Course participants)

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