Vernon Lu, Managing Director, OCTA AssociatesNicky and I met on several occasions before we committed to engaging with ODI to provide a leadership development intervention. She made a concerted effort over time to really understand our organisation and our needs. ODI helped us to adapt their competencies framework to reflect our organisation, which they then used to run a 360 degree review with a group of our leaders. Once the review was complete, Teresa Callow held individual feedback sessions with each of the participants and then delivered a Personal Leadership workshop. Although I was not involved in the programme as a participant, I have had outstanding feedback about the work delivered, and we have committed to working with ODI into the future to further develop our people.